In a profession built on service, integrity, and human connection, the most meaningful lessons are often learned quietly—through consistency, patience, and the willingness to grow. For Hospitality Management alumna, Maeren Mercado, this truth unfolded not in grand moments alone, but in the small, everyday experiences that shaped her journey from student to emerging professional.

Guided by three simple mantras—a little goes a long way, trust the process, and always give it your best—Maeren navigated her academic years with humility and determination. What began as a daunting experience soon became a defining chapter of growth, resilience, and discovery.

One of the most vivid memories from her early years was stepping into a large classroom where only four chairs were occupied—sometimes even fewer. The physical emptiness reflected an emotional uncertainty shared by the students present. Armed with only surface-level knowledge of the hospitality industry, they carried fears of failure, demanding professors, complex learning outcomes, and high-pressure presentations. Yet despite the challenges, they showed up consistently, proving that commitment matters more than numbers.

While academic lessons laid the foundation, it was real-world exposure that brought hospitality to life. Immersed in guest interactions and service operations, Maeren embraced responsibilities beyond expectations. Though interns are often afforded limited accountability, her desire to contribute meaningfully set her apart. Casual remarks from colleagues—sometimes mistaken for scolding—became affirmations of her value and work ethic. Each acknowledgment reinforced the belief that excellence, when practiced consistently, does not go unnoticed.

Throughout her journey, Maeren learned not only to trust the process but also to recognize her own progress. Physical exhaustion, long commutes, and daily sacrifices faded into the background as professional growth, relationship-building, and curiosity took center stage. She remained eager to learn, aware that development often begins with the smallest efforts.

This perspective deepened during her behind-the-scenes exposure to service operations. What once appeared simple revealed layers of preparation and dedication. A glass of water served in a restaurant symbolized countless repetitions perfected over time. Hotel amenities reflected extensive planning and revision. Even seemingly straightforward events required careful coordination, logistics, and teamwork to succeed.

Through these experiences, hospitality emerged as more than polished service or practiced greetings. It became a commitment—to integrity, inclusivity, and excellence, even in unseen moments. These values shaped Maeren’s approach to every task, instilling patience, resilience, and respect for the people behind the service.

From a nearly empty classroom to a future filled with promise, Maeren Mercado’s story reflects the quiet power of perseverance. It is a reminder that growth happens gradually, that learning is built over time, and that giving one’s best—no matter how small the task—can lead to meaningful and lasting impact.

In hospitality, as in life, a little truly goes a long way.